Terms and Conditions
Prices
Prices of our goods, advertised in magazines, brochures, web sites etc may change at any time without notice.
Payment
for goods must be made in full before goods are despatched.
Delivery
We aim to deliver all orders within 1-3 days if the goods are in stock. If the goods you order are “Out of Stock” we will send out the order to you as soon as the product becomes available again. If we cannot source the item we will contact you to inform you.
Cancellation
You can cancel an order and return any goods that may already have been dispatched up to 7 days from receipt (see return policy). Our terms and conditions do not affect your statutory rights.
Returns Policy
We want you to be happy with your purchase. Please check the goods on delivery and ensure that they are supplied correctly. If any of the goods prove to be unsuitable please return them within 7 days in the original packaging and in an unused condition for a full refund less of any postage costs.
Returns will not be inspected, credited or exchanged unless:
The package is returned packed and to the same standard as it was received, to avoid damage during transit.
If goods are received in a re-sellable condition, then a full refund will be paid.
Return carriage will be paid by LobsterBob should LobsterBob be at fault, paid by the customer when the customer is at fault.
