FAQ's

Have a question? Here are the most common:

Q. Do you only sell online?

A. No, we have a retail outlet in Cardiff that displays our most popular items

Q. What is your returns policy?

A. As long as its unused, and returned undamaged, we offer a 28 day no quibble returns policy, click here for more detail

Q. Can I order over the phone?

A. No,sorry, for your own security we dont take down personal details.

Q. I can't see what I want!

A. If you can't see it, call us! We'll endevour to find and supply whatever you want.

Q. We are a club/association, do we get discounts?

A. We actively encourage bulk orders, so please call us with your requirements.

Q. Why LobsterBob?

A. It's fun and quirky like the company ethics we have, LobsterBob is a fun place to shop and work with employees actively challeneged and rewarded.